Terms & Conditions
Age of Consent.
By purchasing products from Secret Garden you declare that you are 18 years of age or above or have the legal right to possess adult products in your area or community. If it is discovered that you are not of the legal age to purchase from the website, Secret Garden is not obliged to accept your order.
Orders made through Secret Garden are subject to acceptance and availability. Secret Garden may choose at any time to cancel your order. No contract will officially exist between yourself and Secret Garden until your parcel has been dispatched. Secret Garden provide a secure checkout for the encrypted delivery of sensitive customer information such as contact and credit card details. Please see our Security page. Your credit card is charged in the name of our parent company, Secret Garden
Secret Garden is compliant with the Data Protection Act. Your details will not be passed on to any third party without prior consent.
Royal Mail Tracked – £4.74 / 1 – 3 working days – FREE over £30
Interlink Express 24 – Guaranteed Next Working Day – £7.14 / 1 working day – FREE over £60
Europe – Royal Mail Overseas Airmail / Other Courier – £10.00 / 3 – 7 Working Days – FREE over £100
UK Based Orders.
All timings are based from the point of payment funds being cleared.
Royal Mail Tracked Delivery – Delivery usually within 1 to 3 days. However, 10 working days should be allowed before contacting us if your order has not arrived
Interlink Express 24 Guaranteed Next Working Day Service (for orders placed before 4pm) – Guaranteed to arrive Next Working Day Monday to Friday. (With this service you will receive an email and/or text with an estimated hour time slot for delivery. You will also be given the opportunity to reschedule your delivery to suit you!) Deliveries are normally between 9am – 6pm.
International Orders – International orders usually arrive within 3 to 7 working days. PLEASE NOTE: that if you live in the Highlands area delivery may take longer than specified. Orders outside of mainland UK are unlikely to arrive next working day. Please allow 2-5 working days, depending on the destination. In case of adverse weather please check the Interlink and Royal Mail websites for possible delays.
Discount Offers & Voucher Codes.
Secret Garden has the right to end offers at any time. In the instance that a customer has two or more discount codes they should use the code for the greater amount as discount offers and voucher codes cannot be added together.
Waste Electrical Equipment (WEEE) Regulations.
Waste Electrical Equipment (WEEE) Regulations state that all electrical equipment – including sex toys – must be disposed of at a designated electrical waste collection centre and not in your regular dustbin.
All goods sold through this site are sold as ‘novelty goods.’ The vendor, Secret Garden, cannot be held responsible for any injury caused by improper use. Goods or packaging of goods may differ slightly to those displayed on the website. Secret Garden cannot be held responsible for errors or interruption on the website.
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without the permission of Secret Garden
Acceptance of Terms & Conditions.
Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights.